Privacy Policy
Effective Date: October 15, 2026
1. Introduction and Company Information
This Privacy Policy explains how Zoxflynle collects, uses, discloses, stores, and protects personal information in connection with its website, services, communications, and business operations. Zoxflynle is an audiovisual-content-studio operating in Canada and providing creative, production, post-production, and related digital services.
Zoxflynle is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia privacy requirements and other applicable laws.
Business Name: Zoxflynle
Address: 2288 Hastings Street East, Vancouver, BC V5L 1V4, Canada
Email: [email protected]
Phone: +1 (604) 842-7196
Website: zoxflynle.pro
2. Data Collection and Processing
Zoxflynle may collect personal information directly from you, automatically through our website and digital services, and from third parties where permitted by law. The types of personal information we may collect include:
- Contact details such as name, email address, telephone number, mailing address, and company name;
- Account and inquiry information submitted through forms, email, phone calls, or project briefings;
- Payment and billing information, where necessary for invoicing and accounting;
- Technical information such as IP address, browser type, device identifiers, operating system, and website usage data;
- Communications and content you send to us, including feedback, service requests, and project-related materials;
- Audio, video, image, and production-related content you provide for studio or audiovisual services;
- Any other information you voluntarily provide in the course of business.
We process personal information by collecting, recording, organizing, storing, using, disclosing, and deleting it as necessary for our business purposes and as permitted by law.
3. Purpose of Data Processing
Zoxflynle processes personal information for the following purposes:
- To respond to inquiries and provide quotes, proposals, and consultations;
- To deliver audiovisual production, editing, studio, and related services;
- To manage client relationships, contracts, scheduling, and project administration;
- To issue invoices, process payments, and maintain accounting records;
- To operate, maintain, secure, and improve our website, systems, and business operations;
- To communicate with clients, prospects, suppliers, and other stakeholders;
- To analyze website performance and usage trends;
- To comply with legal, regulatory, tax, and contractual obligations;
- To protect against fraud, unauthorized access, and misuse of our services;
- To establish, exercise, or defend legal claims;
- To obtain consent where required and manage consent preferences.
4. Legal Basis for Processing
Under Canadian privacy law, we generally process personal information with your knowledge and consent, unless an exception applies. Depending on the context, Zoxflynle may rely on one or more of the following legal grounds:
- Consent: You have provided express or implied consent for specific purposes;
- Contractual necessity: Processing is necessary to enter into, perform, or manage a contract with you;
- Legitimate business purposes: Processing is necessary for reasonable business activities and you would reasonably expect such processing;
- Legal obligations: Processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
- Protection of interests: Processing is necessary to protect our rights, property, safety, or the rights and safety of others.
Where consent is relied upon, you may withdraw it subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Zoxflynle does not sell personal information. We may disclose personal information to third parties only where necessary and appropriate for the purposes described in this Policy, including:
- Service providers that assist with website hosting, analytics, cloud storage, email delivery, payment processing, accounting, customer relationship management, and IT support;
- Collaborators, contractors, freelancers, and production partners involved in audiovisual projects, subject to confidentiality and data protection obligations where appropriate;
- Professional advisors such as lawyers, accountants, auditors, and insurers;
- Government, regulatory, law enforcement, or other authorities where required or permitted by law;
- Purchasers or successor entities in connection with a merger, reorganization, financing, sale of assets, or other corporate transaction, subject to appropriate safeguards.
We require third parties handling personal information on our behalf to protect it in a manner consistent with applicable privacy laws and our contractual requirements.
6. Data Transfer to Third Countries
Some service providers or collaborators may be located outside Canada, including in jurisdictions that may have different privacy and data protection laws. As a result, personal information may be transferred to, stored in, or accessed from jurisdictions outside Canada.
When personal information is transferred outside Canada, it may be subject to the laws of the foreign jurisdiction and may be accessible to foreign courts, law enforcement, and regulatory authorities. Zoxflynle takes reasonable steps to ensure that such transfers are protected by appropriate contractual, technical, and organizational safeguards, as required by applicable law.
7. Storage Duration
Zoxflynle retains personal information only as long as necessary for the fulfillment of the purposes for which it was collected, or as otherwise required or permitted by law.
- Client and project records are generally retained for the duration of the business relationship and for a reasonable period afterward;
- Financial and tax records are retained for the periods required by applicable accounting, tax, and corporate laws;
- Website and technical logs are retained for security, analytics, and operational purposes for a limited period;
- Information subject to legal claims, investigations, or dispute resolution may be retained until the matter is fully resolved.
When personal information is no longer required, Zoxflynle will securely delete, destroy, or anonymize it in accordance with its retention practices and applicable law.
8. User Rights
Subject to applicable law, you may have the following rights regarding your personal information held by Zoxflynle:
- Access: Request confirmation of whether we hold personal information about you and obtain access to it;
- Rectification: Request correction of inaccurate, incomplete, or outdated information;
- Erasure: Request deletion of personal information, where permitted by law;
- Restriction: Request that we limit the processing of your personal information in certain circumstances;
- Data portability: Request a copy of certain personal information in a structured, commonly used format, where applicable;
- Objection: Object to certain processing activities based on your particular circumstances, where applicable;
- Information about disclosures: Request information about how your personal information is used and disclosed, as permitted by law.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. In some cases, legal exceptions may limit or prevent us from fulfilling a request.
9. Withdrawal of Consent
Where Zoxflynle relies on your consent to process personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent may limit our ability to provide certain services, respond to inquiries, or continue an ongoing project if the relevant information is necessary for those purposes.
10. Right to Complain
If you have concerns about how Zoxflynle handles personal information, we encourage you to contact us first so we can address your concern.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, the privacy commissioner or authority in your province, including British Columbia.
We will cooperate with any lawful complaint investigation and take appropriate measures to address verified issues.
11. Data Security
Zoxflynle uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, and destruction. These measures may include:
- Access controls and role-based permissions;
- Secure storage and password protection;
- Encryption or secure transmission methods where appropriate;
- Confidentiality obligations for staff, contractors, and service providers;
- Monitoring and security practices intended to detect and respond to threats;
- Regular review of internal procedures and technology controls.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Zoxflynle
2288 Hastings Street East
Vancouver, BC V5L 1V4
Canada
Email: [email protected]
Phone: +1 (604) 842-7196
13. Changes to Privacy Policy
Zoxflynle may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will post the revised policy on our website and update the effective date where appropriate.
Your continued use of our website or services after a revised Privacy Policy is posted indicates your acknowledgment of the updated terms, subject to applicable law. We encourage you to review this Privacy Policy periodically.